# BookYourWay: full text > BookYourWay is online appointment booking software for small businesses in India. A business gets a booking page at name.bookyourway.in where customers book a service with a person or room. Free plan: 1 location, 1 calendar, unlimited bookings. Paid plan: ₹5,999 a year + 18% GST for the whole business, with unlimited locations and staff logins, 5 calendars, and 1,000 WhatsApp notifications a year. ## Key facts - What it is: BookYourWay is online appointment booking software for small businesses in India. Customers book online in a phone browser, with no app to install and no account required. Staff can also use a free Android app. - Who it is for: small businesses that book customers by appointment. Business types in the product: Clinic or hospital; Dental clinic; Pet clinic or grooming; Salon; Spa or wellness; Fitness or yoga; Tutor or coaching; Consultant or professional; Other. See the pages under https://bookyourway.in/for/. - Free plan: ₹0, no time limit, no commission on bookings. 1 location, 1 calendar, unlimited bookings, unlimited staff logins and staff roles (owner, admin, member, viewer), email confirmations and reminders. No WhatsApp notifications. - Paid plan: ₹5,999 per year + 18% GST (about ₹500 per month). Paid once a year, with no automatic renewal. There is no monthly plan in India. Unlimited locations, staff logins, and bookings. 5 calendars shared by every location. - Extra calendar: ₹999 per year + GST. - WhatsApp notifications: 1,000 with each yearly Paid payment. Extra pack: 5,000 for ₹999 + GST. Only notifications that WhatsApp reports as delivered count. Email goes out on both plans. - What a calendar means: a calendar is anything a customer books, such as a stylist, doctor, tutor, trainer, or room. A calendar is not a login. Each calendar has its own hours and services. - How booking works: the customer picks a branch (skipped when there is one), a service, a person or "Any available", and a free time, then gives a name and a phone number or email. Only free slots show. - Reminders: a confirmation when the customer books, and reminders 24 hours and 4 hours before the appointment. - Booking rules: minimum notice, how far ahead customers can book, a cut-off for changing or cancelling online, and optional approval of each request. - Customer portal: each booking has a private link to view, reschedule, or cancel it without a password. Customers can sign in with a one-time code sent by email to see all their bookings with a business. - Find my booking: a customer who loses the link enters the booking reference and the phone number or email used to book. - Front desk: one list of bookings by day, person, and branch; walk-in and phone bookings; QR check-in from the receipt; weekly hours and leave; several branches with their own address, hours, and rules; customer records; staff can be limited to the branches they work at. - Staff app: a free Android app for owners and front desk staff on Google Play (https://play.google.com/store/apps/details?id=com.craftatom.bookyourway). It views and manages bookings, scans the QR code on a customer's receipt to check them in, and sends push notifications for new, rescheduled, cancelled, and approval-needed bookings. Billing is not in the app. There is no iOS app. - Region and currency: India. Prices are in Indian rupees (INR) and exclude 18% GST. - Company: BookYourWay Technologies. Support: support@bookyourway.in. - Coming soon: online payments when customers book, and an AI receptionist. - Last updated: 2026-10-13. ## Pricing BookYourWay is online appointment booking software for small businesses in India. Last checked: 2026-10-13. Prices are in Indian rupees (INR) and exclude 18% GST. There is no commission on bookings on either plan. ## Free and Paid compared | | Free | Paid | | --- | --- | --- | | Price | ₹0, no time limit | ₹5,999 per year + 18% GST | | Billing | Not applicable | One payment a year, no automatic renewal, no monthly plan | | Locations | 1 | Unlimited | | Calendars | 1 | 5, then ₹999 per year + GST each | | Bookings | Unlimited | Unlimited | | Staff logins and roles | Unlimited | Unlimited | | Email confirmations and reminders | Unlimited | Unlimited | | WhatsApp notifications | Not included | 1,000 per year, then 5,000 for ₹999 + GST | | Customer portal | Yes | Yes | ## Free - Price: ₹0, no time limit - Locations: 1 - Calendars (bookable people or rooms): 1 - Bookings: unlimited - Staff logins: unlimited - Email confirmations and reminders (24 and 4 hours before): unlimited - WhatsApp notifications: not included - Booking page at name.bookyourway.in, customer portal to reschedule or cancel ## Paid - Price: ₹5,999 per year + GST (about ₹500 per month), one-time yearly payment, no automatic renewal - No monthly plan in India - Locations: unlimited - Calendars: 5, shared by every location - Extra calendar: ₹999 per year + GST - Bookings and staff logins: unlimited - WhatsApp notifications: 1,000 added with each yearly payment; only delivered messages count; no expiry while the account is active - WhatsApp notification pack: 5,000 for ₹999 + GST - Staff can be limited to the locations they work at More: https://bookyourway.in/pricing/ ## Pricing questions Q: Why one price for the business instead of a price for each user? A: Your front desk, your managers, and your staff can all log in at no extra cost on both plans. You pay for calendars, the people or rooms customers book, because that is what grows with your bookings. Q: Is GST included in the price? A: No. Prices exclude 18% GST, which is added at checkout. The Paid plan comes to ₹7,079 with GST. Q: Is there a monthly plan? A: No. In India the Paid plan is a single payment for one year. It does not renew automatically. Q: What happens when my paid year ends? A: If you do not pay for the next year, the paid features stay on for 7 more days, and then the account moves to the Free plan's limits. Q: What counts as one WhatsApp notification? A: Each WhatsApp confirmation, reminder, or change that Meta reports as delivered counts as one. A message that is not delivered does not count. The customer still gets the same update by email when they gave an email address. Q: What happens when my WhatsApp notifications run out? A: Bookings and email continue as before. WhatsApp notifications stop until you buy a pack of 5,000 for ₹999 plus GST, or your next yearly payment adds 1,000 more. Q: Do WhatsApp notifications expire? A: No, not while your account is active. Notifications from your yearly payment and from packs carry over. They lapse 12 months after an account becomes inactive. Q: Can I add one more calendar without a bigger plan? A: Yes. There is only one Paid plan. Add a calendar for ₹999 a year plus GST whenever you hire someone or open a room. ## Common questions Q: Is BookYourWay free? A: Yes. The Free plan has no time limit and takes no commission. It covers one location and one calendar, with unlimited bookings and email notifications. You pay only when you need more calendars, more locations, or WhatsApp notifications, on the Paid plan at ₹5,999 a year plus GST. Q: Which businesses can use BookYourWay for appointments? A: Any business that takes appointments: salons, spas, clinics, dental clinics, pet clinics, fitness and yoga studios, tutors and coaching classes, and consultants. Set-up fills in hours and a first service for your type of business, and you can change them. Q: Do I pay a commission on bookings? A: No. BookYourWay takes no commission on bookings on either plan. You pay only the yearly price of the Paid plan, if you choose it. Q: Do I need a website to take online bookings? A: No. Every business gets its own booking page, such as yourname.bookyourway.in. Share the link on Instagram, WhatsApp, or your Google Business Profile. If you have a website, point its Book now button at that link. Q: How do my customers get reminders? A: Customers get a confirmation when they book, and reminders 24 hours and 4 hours before the appointment. Email goes out on both plans when the customer gives an email address. On the Paid plan, the same updates also go out on WhatsApp. Q: What is a calendar? A: A calendar is anything a customer books: a stylist, a doctor, a tutor, a trainer, or a room. Each calendar has its own hours and services. Calendars are not logins, so a doctor who never signs in still has a calendar your front desk manages. Q: Do my customers need to download an app? A: No. Customers book in their phone's browser with their name and a phone number or email. Each booking gets a private link to view, reschedule, or cancel it, without a password. You and your staff can use the free BookYourWay app for Android. Q: Can I use one account for more than one branch? A: Yes, on the Paid plan. Locations are unlimited, and the 5 included calendars are shared across every branch. Each branch can have its own hours, address, and booking rules. ## Feature pages - Booking page: https://bookyourway.in/features/booking-page/ - WhatsApp notifications: https://bookyourway.in/features/whatsapp-notifications/ - Front desk: https://bookyourway.in/features/front-desk/ ## Pages by business type ### Online appointment booking for salons https://bookyourway.in/for/salons/ A free online booking page for your salon. Clients pick a stylist and a time, and get reminders by email and WhatsApp. One yearly price for the whole salon. Clients book a haircut, colour, or facial with the stylist they like, at any hour, from a link on your Instagram bio or WhatsApp status. You see every booking in one place, and the chairs fill without a string of late-night replies. Q: Can each stylist charge a different price? A: Yes. A service has a default price and length, and you can set a different price or length for a stylist at a location. Q: Do my stylists need to log in? A: No. A calendar is not a login. Your front desk can manage every stylist's bookings, and you can invite a stylist later if they want to see their own day. Q: Where do I put the booking link? A: Your page lives at your-name.bookyourway.in. Paste the link in your Instagram bio, your WhatsApp status, and your Google Maps listing, so clients land on your page instead of messaging you. Q: I have three stylists. Do I need the Paid plan? A: The Free plan has one calendar, which suits a one-chair salon. With three or more stylists you need a calendar each, and the Paid plan includes 5. An extra calendar is ₹999 a year. Q: What if a client comes in without booking? A: Your front desk adds the walk-in from the console, into the stylist's next free gap. It then shows on the same day list as the online bookings. Q: Can I use it instead of my billing software? A: No. It handles the appointment and the reminders around it. Keep your billing tool for invoices, packages, and stock. ### Doctor appointment booking for clinics https://bookyourway.in/for/clinics/ Patients book a consultation online with the doctor they want, and your front desk runs every schedule. Free forever, with email reminders and optional WhatsApp. Patients book a consultation slot with the doctor they want, from a link on Google Maps or your WhatsApp. Your front desk keeps every doctor's schedule, and doctors do not need to log in. Small hospitals and nursing homes use it for their outpatient desk. Q: Is BookYourWay clinic management or medical records software? A: No. BookYourWay manages appointments and the notifications around them. It does not store prescriptions, case notes, or medical records, so you can keep your records software for that. Q: Our doctors never log in. Can the front desk manage everything? A: Yes. Each doctor is a calendar, not a user account. Front desk staff manage every doctor's hours, leave, and bookings. A doctor can get a login later to see their own schedule. Q: Can we approve bookings before they are confirmed? A: Yes. Turn on approval in booking settings. Patients then get a message that their request was received, and another when you approve or decline it. Q: We have two branches. Is that one account? A: Yes. On the Paid plan you add every branch to one account, at no extra cost for the branch. You can limit a staff member to the branches they work at. Q: What does a patient receive after booking? A: A confirmation with the doctor, the time, a booking reference, and a private link to reschedule or cancel. Reminders follow before the visit, by email and on the Paid plan by WhatsApp. Q: Many of our patients do not use smartphones. Does that work? A: Yes. The front desk can book anyone from the console, and the patient's phone number is on the booking. A patient who forgets the time can look it up with Find my booking, using the reference and the phone number or email. ### Online appointment booking for dental clinics https://bookyourway.in/for/dental-clinics/ Online appointment booking for dental clinics in India. Patients book a check-up or treatment visit with their dentist and get reminders by email and WhatsApp. Patients book a check-up, a cleaning, or the next sitting of their treatment with the dentist they see, from your Google Maps listing or WhatsApp. Each service has its own length, so a root canal sitting never squeezes into a 15-minute gap. Q: Is BookYourWay dental practice management software? A: No. BookYourWay manages appointments and the reminders around them. It does not store charts, X-rays, or treatment records, so keep your practice software for those. Q: Can each dentist have their own hours? A: Yes. Each dentist is a calendar with their own working hours, leave, and the services they do. Q: What happens when a patient cancels at the last minute? A: Set a change cut-off in booking settings, such as a few hours before the visit. Before the cut-off, the patient can move or cancel from the link, and the slot opens again. After it, they need to call you. Q: Will patients get a reminder for every sitting? A: Yes. Each booking is reminded 24 hours and 4 hours before the visit, by email, and by WhatsApp on the Paid plan. ### Online appointment booking for skin clinics https://bookyourway.in/for/skin-clinics/ Online appointment booking for skin and dermatology clinics in India. Clients book consultations and treatment sessions, with reminders by email and WhatsApp. Clients book a consultation with your dermatologist, or the next session of a treatment such as a peel or laser, from a link on Instagram or Google Maps. Your front desk sees every doctor and every treatment room in one place. Q: During set-up, which type of business do I pick? A: Pick Clinic or hospital. Each doctor becomes a calendar, and you can add a treatment room as a calendar too. Q: Does it store before-and-after photos or case notes? A: No. BookYourWay stores the booking, the contact details, and a note the client adds. Keep photos and clinical notes in your own clinic software. Q: Can a client book a whole course in one go? A: Each booking is one session. A client books the next one from the link, or the front desk books it before she leaves, and each session gets its own reminders. Q: Can I offer follow-up reviews online? A: Yes. Add a location marked online, with no address, and offer a short review service there. Send the video link the way you do now. ### Online appointment booking for physiotherapy clinics https://bookyourway.in/for/physiotherapy/ Online appointment booking for physiotherapy clinics in India. Patients book sessions with their physiotherapist and get reminders by email and WhatsApp. Patients book an assessment or their next session with the physiotherapist they see, from your booking link. A course of sessions runs on reminders instead of phone calls, and your front desk sees every therapist's day in one place. Q: During set-up, which type of business do I pick? A: Pick Clinic or hospital. The product calls each calendar a doctor. To show Physiotherapist instead, change the word in settings. Q: Is BookYourWay treatment records software? A: No. It does not store assessments, exercise plans, or progress notes. It holds the bookings and the reminders. Q: Can a patient see all their upcoming sessions? A: Yes. A patient signs in to the customer portal with a code sent to their email and sees their bookings. They can move a session from there until your change cut-off. Q: What if a patient needs to move a session at short notice? A: You set a change cut-off. Before it, the patient reschedules from the link in the confirmation. After it, they call the clinic, and your front desk moves the booking from the console. ### Online appointment booking for child specialists https://bookyourway.in/for/child-specialists/ Online appointment booking for child specialists and pediatric clinics in India. Parents book consultations and vaccinations, with email and WhatsApp reminders Parents book a consultation or a vaccination visit for their child from your booking link, and add the child's name in the note. Your front desk sees every pediatrician's day, and fewer parents wait in a crowded room. Q: During set-up, which type of business do I pick? A: Pick Clinic or hospital. Each pediatrician becomes a calendar with their own hours and leave. Q: Does it keep vaccination records or growth charts? A: No. It holds the appointment, the parent's contact details, and the note. Keep records and charts in your clinic software. Q: Can I limit how early a family can book? A: Yes. Set how far ahead parents can book, such as the next two weeks, so your calendar is not filled months in advance. The setting is in booking settings. Q: Will a parent with two children need two logins? A: No. Parents do not create an account. They book with a name and a phone number or email. To see their bookings later, they sign in with a code sent to their email. ### Online appointment booking for pet clinics https://bookyourway.in/for/pet-clinics/ Free online appointment booking for pet clinics, veterinary clinics, and groomers in India. Pet parents book a visit and get email and WhatsApp reminders. Pet parents book a vet consultation, a vaccination, or a grooming session from your booking link, and add the pet's name in the note. Your front desk sees every vet's and groomer's day in one list, and fewer animals wait together in a small room. Q: During set-up, which type of business do I pick? A: Pick Clinic or hospital. Then change the word Doctors to Vets in booking settings, and your console and your booking page say Vets from then on. Q: Does it keep vaccination or treatment records? A: No. It holds the appointment, the pet parent's contact details, and the note. Keep treatment and vaccination records in your clinic records or on the pet's card. Q: I only do grooming. Can I use it? A: Yes. Add each groomer as a calendar and each package as a service with its own length and price, such as a bath, a haircut, or a full groom. Q: Can pet parents book a visit on the same day? A: Yes, if you allow it. Set the minimum notice low, such as one hour, and they can take a free slot that day. For an emergency, ask them to call, and add the visit from the console. Q: We are a veterinary clinic with two vets and a groomer. Do we need the Paid plan? A: The Free plan has one calendar, which suits a clinic with one vet. With more people you need a calendar each, and the Paid plan includes 5. An extra calendar is ₹999 a year. Q: Do my vets need to log in? A: No. A calendar is not a login. Your front desk manages every vet's and groomer's bookings, and you can invite a vet later if they want to see their own day. ### Online booking for spas and wellness centres https://bookyourway.in/for/spas/ Online booking for spas, massage, and wellness centres in India. Guests pick a therapy, a therapist, and a time, and get reminders by email and WhatsApp. Guests choose a massage or therapy, see which therapist is free, and book a time that suits them. Rooms can be calendars too, so a treatment room is never double booked. Q: Can a treatment room be a calendar? A: Yes. A calendar can be a person or a resource. Name it Room 1 or Steam room, and set the services it is used for. Q: Do guests need to create an account? A: No. Guests book with their name and a phone number or email. To see their bookings later, they sign in with a code sent to their email. Q: Can a couple book together? A: Each booking is one guest on one calendar. For a couples massage, make a Couples room calendar with a longer service, or book two therapists at the same time. Q: We run two spa branches. Is that one account? A: Yes. Add each branch as a location on the Paid plan. Guests choose the branch first, then the therapy and the time. ### Session booking for trainers, yoga teachers, and studios https://bookyourway.in/for/fitness/ A booking page for personal trainers and yoga teachers in India. Clients book one-to-one sessions, at the studio or online, with email and WhatsApp reminders. Clients book a one-to-one session with their trainer, at the studio or online. Early-morning and evening slots fill up without a string of messages to fix a time. Q: Can I run group classes with many people in one slot? A: BookYourWay books one customer into a slot on a calendar. That suits personal training, private yoga, and physiotherapy, and it does not set a capacity for a group class. Q: Can I offer a free trial session? A: Yes. Create a service with no price, such as a 30-minute trial, and choose which trainers offer it. Q: Do clients pay when they book? A: No. Booking does not take payment. You collect the fee the way you do now, in cash or by UPI. Q: I am a single trainer. Is the Free plan enough? A: Yes. The Free plan has one location and one calendar, with unlimited bookings and email notifications. Add WhatsApp notifications later on the Paid plan. ### Class booking for tutors and coaching centres https://bookyourway.in/for/tutors/ Let parents and students book a class or a demo session with a tutor or coaching centre online. Reminders by email and WhatsApp, and free for one tutor. Parents and students book a demo class or a regular one-to-one session from a link you share in your WhatsApp group. You stop collecting time preferences one message at a time. Q: Can I teach one student at a time and also online? A: Yes. BookYourWay books one student into each slot, and a location can be online with no address. Q: Can I run a batch of ten students in one slot? A: A slot holds one booking, so a batch of students does not fit. One-to-one classes and demo classes do. Q: Is it free for a single tutor? A: Yes. The Free plan includes one calendar with unlimited bookings and email notifications, with no time limit. Q: Who gets the reminder, the parent or the student? A: The reminder goes to the email address and phone number the person gave while booking. When a parent books for a child, the reminder reaches the parent. ### Consultation booking for consultants and professionals https://bookyourway.in/for/consultants/ A booking page for CAs, lawyers, counsellors, and other consultants in India. Clients book a meeting in person or online, with reminders by email and WhatsApp. Clients book a meeting with you or a colleague, at your office or online, from a link in your email signature. Your diary fills without a round of calls to agree on a time. Q: Can clients book an online meeting? A: Yes. Add a location marked online, and clients choose it when they book. Share the meeting link with them the way you do today. Q: Can I review a request before it is confirmed? A: Yes. With approval turned on, a booking stays a request until you approve it, and the client is told either way. Q: Can I charge for the consultation online? A: Customers do not pay when they book. You collect payment the way you do now. Q: Can my partners share one booking link? A: Yes. Each partner is a calendar on the same page. Clients choose a partner, or choose Any available and get whoever is free at that time. Q: How does a client find a booking they made earlier? A: Through Find my booking on your page. The client enters the booking reference and the phone number or email used, and gets a link to that booking. ## Company pages - About: https://bookyourway.in/about/ - Contact: https://bookyourway.in/contact/ - Terms of service: https://bookyourway.in/legal/#terms - Payments and refunds: https://bookyourway.in/legal/#payments - Privacy policy: https://bookyourway.in/legal/#privacy